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We reported earlier this week that Italian anti-trust regulator had fined Apple a total of US$1.2 million for failing to adequately inform its customers about their rights to product guarantees and assistance.
On Friday, 30 December 2011, Apple responded to the decision and said that it will be appealing the decision – believing that Apple has complied with all Italian laws.
The Italian regulators claim that Apple Sales International, Apple Italia and Apple Retail Italia all failed to give customers appropriate information about their rights to two years of free assistance that is available to them due to Italian law. Specifically the issue arises because the “AppleCare Protection Plan” that Apple sells and encourages customers to purchase, overlaps with what is already provided by Italian law.
Source: Mac Stories
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